INFORMATION
Privacy Policy
This Privacy Policy explains how HONGKONG DINGMING TRADING CO LIMITED handles information for DINGMING accounts, shopping, payments, delivery, customer service, and necessary website functions.
1. Who operates this store
DINGMING is operated by HONGKONG DINGMING TRADING CO LIMITED, located at ROOM 5042,5/F,YAU LEE CENTRE, NO.45,HOI YUEN ROAD, KWUN TONG, KOWLOON, HONG KONG.
For privacy questions or requests, contact shop@futurepay-develop.com.
2. Information used for accounts and shopping
When you register, we use your name, email address, and password to create and authenticate your account. You may also shop and place an order as a guest.
We use cart selections, quantities, and selected currency to maintain your cart and prepare an order. At checkout, we collect your email, recipient name, phone number, country, region, city, street address, and postal code as required by the address form.
We retain order items, quantities, prices, currency, delivery details, and order and payment status. Information you choose to provide when contacting us is used to handle your request.
3. How information is used
Account information is used to authenticate you and provide access to your account and order records. Cart and checkout information is used to prepare and record orders and support their handling. Payment references and results are used to match payments to orders and investigate payment problems.
Personal information is used for account management, order fulfillment, payment, delivery, customer service, and necessary security maintenance.
4. Payments
Payments are handled through FuturePay's external checkout. To create a payment session, this store sends your email, delivery country, order and payment identifiers, payment amount, currency, and the store information needed to return you to your order.
The payment provider collects the payment details required on its checkout. This store's application does not collect or store your full payment card number or card security code. We record payment identifiers and results needed to reconcile your order.
5. Cookies and browser storage
This storefront uses necessary cookies for sign-in, cart access, guest order access, and currency selection. It does not currently enable analytics or advertising tracking.
If the store displays Cookie Preferences, the preference record is saved in this browser's local storage. This does not turn off cookies needed for shopping functions.
You can manage cookies and local storage through your browser. Clearing them may sign you out, reset shopping preferences, or prevent access to guest orders from that browser. Clearing browser data does not delete order records held by the store.
6. Information retention
Account information is retained for the period needed to provide account services. Order, payment, and after-sales records are retained as needed for fulfillment, dispute handling, and applicable tax and financial requirements.
Deletion requests are handled individually. Records that must be retained by law are not immediately deleted. Browser storage and server records have separate lifecycles; an expired sign-in session or guest access cookie does not mean that an order has been deleted. This store does not promise automatic deletion of logs, backups, or all personal data after a fixed period of time or through an automatic clearing process, and no fixed period is stated for those records here other than as determined by actual operational requirements and applicable obligations.
